AMBER Achieves DIN EN ISO 9001:2015 Certification
Thursday, August 15, 2024 General Info
The topic of AI has gained such rapid momentum over the past two years that it's easy to lose track. New use cases, new hardware, and new ideas constantly emerge. In the B2B context, rapid change also carries the risk of discarding predefined quality standards in the rush to be faster and better. We believe this is a misconception.
Our customers rightly expect us to deliver top-notch solutions regardless of the pace. We have always maintained the same high standards for our work. This philosophy has proven successful: Our customers appreciate our meticulous approach and the consistently high quality of our services.
Striving for Continuous Improvement
However, we didn't want to stop there. That's why we started organizing our company according to DIN EN ISO 9001:2015 some time ago.
What is DIN EN ISO 9001:2015?
DIN EN ISO 9001:2015 is an international standard that sets requirements for a quality management system (QMS). Certification demonstrates the ability to consistently provide products and services that meet customer and regulatory requirements. Specifically, it covers five areas:
- Quality Management Systems: Establishing requirements for a QMS that demonstrates an organization's ability to consistently provide products and services that meet customer and regulatory requirements.
- Process Approach: Promoting a process-oriented approach that enhances customer satisfaction through effective system application.
- Continuous Improvement: Commitment to continuously improving processes and the system to ensure long-term efficiency and effectiveness.
- Customer Orientation: Strong focus on meeting customer requirements and enhancing customer satisfaction.
- Evidence-Based Decisions: Emphasizing the importance of data and fact-based decision-making.
Our Official ISO Certification
We are pleased to announce that it is now official: We are certified according to DIN EN ISO 9001:2015 for the scope of sales and consulting of high-performance ICT hardware and software, as well as the provision of services in the field of information and communication technology (ICT). During a multi-month audit process, nothing went unnoticed, everything was recorded and scrutinized. The fact that we did not have to make fundamental changes to our processes because they were already exemplary is a realization we welcomed.
What Does This Mean for Our Customers?
For our customers, not much will change. However, the certification is a great confirmation of our continuous quality efforts. It underscores our commitment to excellence and to always meeting the highest standards.
We are proud to have reached this important milestone and will continue to strive to exceed our customers' expectations. Our DIN EN ISO 9001:2015 certification is not the end but another step on our path to continuous improvement and outstanding customer service.